I have been a Pildes customer for decades and they have been terrific -- the people, the variety, the sensitivity. And a special callout for Dr. Hyde, the wonderful optometrist.

Fabulous service from Wendy’s thorough, careful examination to Diana’s help with frame and lens options and adjustments. I couldn't recommend Upper West Optical more highly.

This experience is the first one in my life where I did not have to question the optical filling with the prescription. You guys have the business model nailed.

Had a really good eye test with the professional and friendly optometrist and the lenses for my new reading glasses are just right. My glasses were expertly fitted. Excellent customer service.

I walked in and Stephanie Flora swept me under her wing for excellent service! And on a return visit, Diana Reales exceeded my expectations! I am an Upper Westside fan!!

I unexpectedly had an issue with my contact lenses and stopped in shop. Very friendly and helpful. I would not hesitate to go back with any additional needs.

Wonderful help from Stephanie today. Not only does she have a great eye for what style will look good on your face, she’s kind and funny and makes the whole process of choosing glasses fun!. Highly recommended.

I have been a customer for over four years. They are part of my union's vision plan. This particular shop is the standard for all others. From in-depth examinations to the prepping of glasses, they are professional and thorough. Add to that their caring touch as people, and you have a first-class operation! I highly-recommend them!

For the past 4+ years, I have been going to Upper West Optical for my eye exams and to get my contacts, and they’re great! The team is super friendly and helpful, and the exams are really thorough. Always a smooth, easy experience—I definitely recommend them!

I have had my eye exams here for the past five or so years. They are fantastic, and have the latest equipment and contact lens options! Service is great, and they me try contacts to ensure my complicated prescription was correct! Highly recommend!

I’ve been going here for years, back when it was still Pildes Optical. I’ve been getting my glasses and contact lenses here. They have a wide variety of frames to choose from. everyone here is very nice and very professional.

Best optical shop in Manhattan! Jay and his staff are highly skilled, polite, and dedicated to helping you se your best and look your best. Great selection of eyeglasses and they go the extra mile!

I've been getting my eyeglasses at Upper West Side Optical for more than 30 years and have had excellent service every time, even above-and-beyond several times when I needed a new prescription filled urgently. Staff is always friendly, helpful and attentive and efficient. Highly recommended!

My family has been coming here for about a decade. Dr Hyde is awesome and Zhen is always helpful, patient and caring.

I have been a client since Pildes Optical. Today I went there to update my contact lens prescription and minor adjustment for glass prescription. Dr. Wendy Marshall took care of my concerns and addressed my request well with kindness. Staff there processed my new prescription with courtesy. Glad to have them as my eye care and needs to be fulfilled. Thank you!

Absolutely love this place. I love how they always take care of me, It doesn’t matter the time every time I need them. They always respond. They always find a way to take care of me. Their customer services is Amazing. The prices are always good, and they always help out the customers. I’ve been coming to them for years, and I will not stop. Thank you!

Thanks to Jay for addressing my need to increase the close up/reading field in my updated progressive lens prescription.. He patiently helped me pick terrific larger, light weight frames for the new lens.